Secura are excited to welcome easyHotel PLC to our Virtual Private Cloud hosting platform. easyHotel are the latest e-commerce business to use Secura’s highly available, secure cloud hosting to underpin their transactional web presence.
easyHotel is an international hotel chain in the super budget sector, with a growing number of locations across the UK, Europe and the Middle East.
By managing all of their bookings online and keeping room sizes and extras to a minimum, easyHotel are able to offer customers exceptional value for money, especially when booking in advance or at off-peak times.
easyHotel have a simple but effective business model in keeping with strategy that has driven huge success for their parent group and the EasyJet brand: To offer customers a no frills service at a great price.
At the heart of their operations is the www.easyhotel.com website, where customers can quickly and easily view and book rooms at any of their hotel locations across Europe and the Middle East.
As with any e-commerce based business, the availability and performance of the easyHotel website plays a critical role in their ongoing success, and a secure, highly available hosting solution was needed to support it.
easyHotel PLC is growing, adding more hotel locations across the UK and Europe and it is vital that they maintain a fast, responsive website experience for their visitors, as their traffic continues to rise.
Responsive support is also a crucial consideration, as round-the-clock e-commerce businesses need access to support and technical guidance 24/7, to ensure the smooth, uninterrupted operation of their revenue driving website, whatever the time.
Customer room payments are managed through the easyHotel website and transactions need to be highly secure and PCI compliant. The Virtual Private Cloud offers secure by design infrastructure built specifically to support secure applications of this nature, hosted within Tier 3 + data centres that provide the perfect foundation to make payment card compliance as straightforward as possible.
The Secura support team work with easyHotel PLC to facilitate the regular penetration testing that is part and parcel of the compliance process, to verify the security of the online payment process, website and hosting infrastructure.
The VPC also delivers high availability as standard across the platform, ensuring that any impact from hardware or software issues is minimised and remains in-line with Secura’s strict 99.99% SLA.
Secura’s ISO 20000 accredited service desk team monitors and manages the easyHotel infrastructure and is available 24 hours a day to respond quickly to service requests and incidents or just to offer any advice and guidance the easyHotel team require.
Secura CEO, Ollie Beaton, commented:
easyHotel are a growing, successful business and it is a fantastic opportunity for our VPC hosting to support the web presence of a household name brand and major player in the hotel industry.
To find out more about easyHotel, please visit their website at: www.easyhotel.com
Sally is the marketing manager at Secura and makes sure all our events and campaigns run along just tickety-boo.
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