Secura are pleased to welcome leading events and accommodation management software provider, Kinetic Solutions, to our Virtual Private Cloud hosting platform.
Kinetic Solutions started back in 1998, with the aim of developing innovative software solutions to deliver the best student and customer experiences. Almost twenty years and over 350 customers later, their focus remains the same. Their customer base now stretches across the UK, North America, Australasia, Sweden and Malaysia.
Their first customers are now some of their most loyal partners – many of them starting small with one solution, but as their business and demands have grown, the unlimited user-licence model Kinetic use has allowed them to incorporate additional solutions from their fully integrated product range – from parcel management to online event registration services.
The Kinetic Solutions team benefits from insight and learning from their varied client base which ranges from leading UK and US universities through to world famous sports stadia and tourist attractions. This enables them to deliver a wide range of products that solve challenges in the markets that their customers operate in.
To help their customer’s teams get the most out of their software solutions, Kinetic Solutions offer on-site or online training at the beginning of each project, in addition to running workshops, webinars and creating training videos throughout the year, covering a variety of products and skills packages.
An experienced and UK-based team provide support over the phone and via their online portal.
Kinetic Solutions required secure, highly available hosting to underpin the delivery of their business-critical applications to customers across the globe.
The Secura Virtual Private Cloud (VPC) offers the Kinetic Solutions team the peace of mind of a platform designed to keep their services running 24/7. There are no single points of failure and high availability is standard for all customers on VPC infrastructure.
As Kinetic Solutions’ applications process and store confidential client data, security was a key consideration, as
With cyber-security within the Higher Education market currently one of their highest priorities, we needed to ensure that our hosting partner would provide our university IT teams with the confidence that their data would be secure, safe and always accessible. Secura were able to provide that assurance and we look forward to developing our hosting service to our customers even further in partnership with the Secura team.
The VPC has secure by design architecture delivered from multiple ISO 270001 accredited, Tier 3+ data centre facilities in the UK.
For US clients, Kinetic Solutions required a presence in the same territory, which Secura could offer via our US VPC presence based from our state-of-the art, Tier 3+ data centre facilities in New Jersey.
Secura’s ISO 20000 certified service desk team are available 24/7, 365 days a year to proactively monitor Kinetic Solutions’ platform and respond to any service requests and incidents.
Secura CTO, Dan Nichols, commented:
Kinetic is a fantastic business that is experiencing huge growth on a global scale and it’s great to have them on the VPC. Our platform design makes it really easy for SaaS businesses to expand across territories and we look forward to supporting Kinetic’s journey over the coming years.
To find out more about Kinetic Solutions, please visit their website at www.kineticsolutions.co.uk.
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