Stay Nice, Have Fun, Make Money

Flexible Hosting and Support to Help JohnHenry Deliver

JohnHenry first opened their doors in 1996 and quickly established an extensive portfolio of clients with a friendly, straight talking approach to digital.

Their combination of deep technical know-how and a ‘stay nice, have fun and make money’ philosophy has resonated strongly with clients and they currently work with some of the world’s most recognisable brand names, including ITV Media, Four Seasons Hotels, Freesat and the RAC Foundation.

In 2014, JohnHenry’s expansion continued with the opening of a Dubai office, serving both the Middle Eastern Market itself and global companies that are specifically targeting growth in the region.

The Challenge

Agile and Responsive

JohnHenry’s expanding client list of national and international organisations challenged their team with projects that had both technical complexity and tight deadlines. They needed a partner who could design and deliver the infrastructure needed to support each project technically and be responsive enough to do so within their timescales.

As the scope and scale of the client work that JohnHenry completes varies considerably, they needed a solution that would cope with this fluctuating complexity and still allow for rapid provisioning and deployment.

“We needed a partner that we felt confident could support our client work from a technological standpoint but that also had the flexibility we wanted to react quickly with the changing requirements of the projects.”

John Fisher, Business Development Director, JohnHenry.

The Solution

Getting an Understanding

Working hard to foster a deep understanding of JohnHenry’s business needs and challenges has been key to ensuring that the infrastructure and services Secura support them with remains in-line with their evolving requirements.

The digital industry is at the forefront of cutting-edge web technology, so the Secura infrastructure needs to keep pace with this, while still delivering value for the business.

Scale and Flex

The solution Secura designed is a highly scalable private cloud with uncontended CPU, RAM and storage that makes the provisioning of ‘right-fit’ cloud resource simple, cost effective and fast.

There is no wasted resource as JohnHenry can easily size each customer platform within the infrastructure to match their current needs and respond decisively to the changing requirements of their applications.

Finally, the installation of Ethernet connectivity to the JohnHenry offices guaranteed superfast, responsive access to the Internet and their private cloud platform.

Support with (the right) Attitude

Ad-hoc requests and incredibly short lead times for project delivery are an integral component of the agency landscape and it was vital that the support framework and attitude embraced this reality.

A pro-active and agile approach was vital to ensure we responded in a timely and effective way, giving the team at JohnHenry the support they needed to deliver their customer projects.

“I know that if there is an issue or a technical curve ball, the Secura team will be working with us, whatever the time, to resolve it so we can deliver the service to the customer on time.”

Lewis Orr, Managing Director, JohnHenry

The Results

Secura and JohnHenry have now worked together for over 13 years. So far, they have delivered over 300 successful client projects on Secura infrastructure.

The technology that Secura deploys to support JohnHenry has changed over this time, but our approach to working together was remained the same.

We focus on delivering rock-solid, reliable infrastructure with the support and service framework that allows them to concentrate on what they do best. Building outstanding web projects for customers all over the world.


The number of years Secura and JohnHenry have worked together


The number of JohnHenry clients that have been hosted on Secura Infrastructure


The number of drinks enjoyed responsibly on Christmas nights out together


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