Customer Survey Draw Terms

Customer Survey Draw Terms and Conditions

Below are the terms and conditions for the £50 Amazon voucher draw for all respondents who complete our monthly customer survey.

If you’re a customer and you have not received the survey yet, please let us know at

The winner will be drawn at random on the last day of each month and notified by email. The draw is governed by the terms and conditions detailed below:

The Terms and Conditions

  • You must be aged 18 or over
  • Maximum one entry per person
  • The closing date for entry into the prize draw is 5pm on the final working day (Monday – Friday) of each calendar month
  • This prize draw is not open to employees (or members of their immediate families) of Secura or any of its subsidiaries
  • No purchase necessary. Entry into the prize draw is automatic providing you fully complete the customer survey before the draw closes
  • Secura will use an independent and impartial third party service to select a winner at random from a list of persons who have entered the draw
  • The judges’ decision will be final and no correspondence will be entered into
  • You can find out who has won this prize draw retrospectively by sending a stamped addressed envelope to: Secura, Customer Survey Prize Draw, Rosanne House, Parkway, Welwyn Garden City, Hertfordshire, AL8 6AH and stating which month’s results you want information on
  • By entering the prize draw, the winner agrees to participate in such promotional activity and material as Secura may require
  • The prize will not be transferable to another person
  • The prize is not exchangeable for cash or any other prize
  • Secura will endeavour to contact the winner immediately once the draw is completed. If the winner cannot be reached after 5 attempts via email, the draw will take place again
  • We will not disclose any of your personal data externally and it will be handled in-line with our customer privacy notice